Today, J.D. Power designated Genesis as its highest-ranked overall brand in the J.D. Power 2022 U.S. Tech Experience Index Study. Genesis earned the top Innovation Index score of 643, offering a significant number of advanced technologies across its product lineup. This is the brand’s second consecutive year at the top of the list.
“Genesis is pleased to deliver the latest technologies to our customers with our award-winning lineup of vehicles,” said Claudia Marquez, chief operating officer of Genesis Motor North America. “We are glad that the study’s results recognize our commitment to implementing technologies focused on improving our customers’ driving experience.”
The J.D. Power 2022 U.S. Tech Experience Index (TXI) Study measures how effectively each automotive brand brings technologies to market, measured on a 1,000-point scale. The index combines the level of adoption of new technologies for each brand with excellence in execution. The execution measurement examines how much owners like the technologies and how many problems they experience while using them.
The TXI Study analyzes 35 technologies, which are divided into four categories: convenience; emerging automation; energy and sustainability; and infotainment and connectivity. Only technologies classified as advanced are award eligible.
About the 2022 U.S. TXI Study
The 2022 U.S. TXI Study is based on responses from 84,165 owners of new 2022 model-year vehicles who were surveyed after 90 days of ownership. The study was fielded from February through May 2022. The TXI Study complements the J.D. Power Initial Quality Study (IQS)SM and the J.D. Power Automotive Performance, Execution and Layout (APEAL) StudySM by measuring how effectively each automotive brand brings new technologies to market.
